XpoLog help - Problem Diagnostics
 
Diagnostics is an entry point to XpoLog that is used to better isolate problems in your system. The results of a diagnostics generation gives the user in one convenient screen different aspect of the system: logs, reports and system health. From each of these views you can drill down to further isolate and analyze the problems surfaced.
 Defining a new problem isolation process
  1. From the 'Main' menu select 'Problem Diagnostics' to enter the 'Problem Isolation Process' page.
  2. In the 'Problem Time Frame' section select 'All Data' to investigate all your data or enter a valid date filter. You can define a date filter in two ways:
    selecting the 'Dates limit' option and entering the minimum and\or maximum date
    selecting the 'Data' option. in the following combo box select one of the following options:
    • from the last: defines a time interval that starts with the specified time constraint and stretches until the current time
    • from the previous: defines a time interval that contains only the specified days, weeks or months
    • from: defines a time interval the starts in the data specified in number text field and time unit (in the case of 'days' a starting hour is required too) and stretches for the time span defined in the 'for' section of the filter
    Only data lying within the given time frame will be taken into account.
  3. In the 'Problem Related Search Term' section enter a single search term or enter a comma separated list of search terms. The diagnostics result will hold only logs in which the search term was found
  4. In the 'Problem Related Applications & Logs' you can further define specifically which applications (meta datas), folders and logs should take part in the diagnostics process. If no application, folder or log is selected, XpoLog will scan all the logs in your system.
  5. Click 'go' to run the diagnostics process based on the setting done in the previous steps.
Diagnostics Results
After clicking the 'go' link in step 5 of the previous section XpoLog will start generating the diagnostics results, showing a progress status. When processing completes, you will be directed to the 'Diagnostics Results' page. The results page has 3 sections:
  • Problem Related Health Summary - a graph showing the system health of the selected component and within the given time frame is displayed. Click the 'Go to System Health Console >>' link to go to the system health screen, where you can further analyze the result by isolating selected components, drill down and so on.
  • Problem Related Reports - a list of the reports which are relevant for the problem isolation criteria, both in terms of the time frame and the selected components (logs and applications). Click on any of the reports to enter its result screen.
  • Problem Related Applications and Logs - a list of the logs, grouped by applications, which are relevant to the search criteria. Click on a log to go to its log view, or select multiple logs by checking their check boxes and click the 'Merge selected logs >>' link to get a merged view of these logs.
On the upper right side of the diagnostics results screen there are two links: 'Modify Process' allows you to modify the criteria of the problem isolation process, and 'Reset Process' allows you reset the process and define a new one.